Privacy Policy

Last updated: January 1, 2025

Our Commitment to Privacy

Tournest ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Tournest and its service ShowStakr.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, ShowStakr. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, these terms are strictly defined as:

Cookie:

Small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

Company:

When this policy mentions "Company," "we," "us," or "our," it refers to Tournest, Abuja, that is responsible for your information under this Privacy Policy.

Country:

Where Tournest or the owners/founders of Tournest are based, in this case is Nigeria.

Customer:

Refers to the company, organization or person that signs up to use the Tournest Service to manage the relationships with your consumers or service users.

Device:

Any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Tournest and use the services.

IP Address:

Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks.

Personal Data:

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Service:

Refers to the service provided by Tournest/ShowStakr as described in the relative terms and on this platform.

Website:

Tournest's site, which can be accessed via this URL: tournest.io and showstakr.tournest.io

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

  • •Name / Username
  • •Phone Numbers
  • •Email Addresses
  • •Password (encrypted)
  • •Transaction and payment information
  • •Usage data and analytics

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

  • •To personalize your experience (your information helps us to better respond to your individual needs)
  • •To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • •To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • •To process transactions
  • •To administer a contest, promotion, survey or other site feature
  • •To send periodic emails and notifications

Do We Share Information With Third Parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

We may engage trusted third party service providers to perform functions and provide services to us, such as:

  • • Hosting and maintaining our servers and the website
  • • Database storage and management
  • • Email management
  • • Payment processing
  • • Customer service

We will never sell your personal information to third parties without your explicit consent.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information:

  • ✓SSL encryption for all data transmissions
  • ✓Secure servers with regular security audits
  • ✓Limited access to personal information
  • ✓Regular security training for staff
  • ✓Payment information is never stored after transactions

Cookies

Tournest uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser.

Essential Cookies

Required for platform functionality and cannot be disabled

Analytics Cookies

Help us understand usage patterns to improve our service

Preference Cookies

Remember your settings and choices for a better experience

Your Rights

You have the right to request updates or corrections to the information Tournest collects. You can contact us to:

Access & Portability

Request access to your personal data and receive it in a portable format.

Correction

Update or correct your personally identifiable information.

Deletion

Delete the personally identifiable information maintained about you on our systems.

Communication Preferences

Change your preferences with respect to communications and information you receive from us.

Kids' Privacy

We do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us immediately.

Additional Information

Data Retention

We keep your information only so long as we need it to provide ShowStakr to you and fulfill the purposes described in this policy. When we no longer need to use your information, we'll either remove it from our systems or depersonalize it so that we can't identify you.

International Transfers

Information collected via our website may be transferred to our offices or personnel located throughout the world. By using our Service, you voluntarily consent to the trans-border transfer and hosting of such information.

Governing Law

This Privacy Policy is governed by the laws of Nigeria without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under this Privacy Policy.

Policy Updates

We may change our Service and policies, and we may need to make changes to this Privacy Policy. We will notify you before we make changes and give you an opportunity to review them before they go into effect.

Privacy Questions?

Don't hesitate to contact us if you have any questions about our Privacy Policy at support@tournest.io or visit our Contact Page